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ConnectiCare to Provide Members With 24/7 Access to Doctors

FARMINGTON, CT (December 16, 2015) – ConnectiCare, a leading Connecticut-based health plan, is partnering with MDLIVE to offer access to medical consultations and mental health therapy sessions by phone or through a secure video connection established through a mobile application or computer. Many ConnectiCare members will have this expanded access to doctors and therapists 24/7 starting January 1, 2016. 

MDLIVE’ s national network of board-certified doctors can treat a variety of minor illnesses including cold and flu, allergies and headaches and can send a prescription directly to a member’s pharmacy (when appropriate). MDLIVE users can get prompt care from the first available doctor or schedule a future appointment time with a doctor of their choice.

MDLIVE’s national network of licensed therapists can assist members with various mental health issues such as sleep disorders, anxiety and depression and eating disorders. MDLIVE users can search for a therapist based on several criteria including specialty, license type and gender. Similar to scheduling an appointment with a doctor, MDLIVE users have the option of scheduling a therapy session with the first available therapist or scheduling a future appointment with a therapist of their choice. 

MDLIVE doctors and therapists have an average fifteen years of practical experience with a variety of specializations, including primary care, family medicine and pediatrics, child and adolescent counseling and couples and family counseling.

“When a member needs care, they should have peace of mind that a board-certified doctor or licensed therapist can be contacted after hours, on weekends or when they are traveling,” said Dr. John Harper, ConnectiCare’s Vice President and Chief Medical Officer. “Telehealth is a convenient, less expensive way for members to easily get the care that they need.”

“We’re thrilled to partner with ConnectiCare to provide its members with another means to access quality care when and where they want it,” said Randy Parker, President and CEO of MDLIVE. “Working with ConnectiCare we are furthering our mission of delivering exceptional care, provided anywhere.” 


Founded in 2009 and headquartered in Sunrise, Florida, MDLIVE is a leading provider of integrated virtual health services, offering online and on-demand health care that benefits consumers, employers, payers, hospitals, physician practice groups and accountable care organizations.
Through its wholly owned subsidiary, Breakthrough, MDLIVE provides online therapy and psychiatry offering members and customers a proprietary model of outcomes-based care through one of the most diverse networks of providers in the industry. 

MDLIVE has established a business-to-business-to-consumer model to bring to patients the confidence and assurance of trusted services across their health care needs, from health care provider to pharmacy. By combining the power of leading health care systems, health IT leaders and retail health partners with MDLIVE's HIPAA-compliant cloud-based Virtual Medical Office platform, consumers can access the care they desire, transitioning from virtual to in-person offerings as needed.

MDLIVE's virtual health system makes it possible for patients, health care professionals and plan administrators to collaborate seamlessly and securely. This approach also enables payers and providers to collect and share clinical data from patient medical records, lab results and in-home biometric devices for real-time risk assessments, wellness advice, diagnosis and treatment. To learn more, visit