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Mail Order Tips

We suggest the first fill of a prescription, or a new strength or dose, be filled at a local pharmacy rather than through mail order.

This is because mail order prescriptions are only for medications you are going to take for a long period of time (i.e., at least six months).

With new prescriptions, or a new dose or strength, you have an increased risk of side effects or other adverse reactions that may cause you to stop the drug or not complete the prescription. So it may be best to fill the prescription once or twice at a local pharmacy while you and your doctor decide if it's a drug you will continue to take.

Also, if your drug requires prior authorization or has a quantity limitation, it can be coordinated more quickly by a retail pharmacy. Please check ConnectiCare's Prior Authorization List and Quantity Limitation List for your prescription drug.